Restoration Services
Water, fire, mold, sewage, and storm and ice damage, stabilized and documented, then rebuilt by the same team. One company from the emergency call to the finished repair.
Six services. One accountable contractor.
Every service below is restoration work. We stabilize the loss, document it to the standard your carrier expects, and rebuild what came out. We are not a general contractor who also dries buildings, and we are not a mitigation vendor who hands you off.
Water Restoration
Extraction, structural drying, and repairs after floods, leaks, and burst pipes.
Learn more →Fire Restoration
Soot removal, deodorization, and stabilization after fire and smoke loss.
Learn more →Mold Remediation
Containment, controlled removal, and independent clearance testing.
Learn more →Sewage Backup
Category three water removal, decontamination, and safe disposal.
Learn more →Storm & Ice Damage
Board-up, water removal, and repairs after severe weather and freeze events.
Learn more →Reconstruction
Full rebuild of what the loss damaged, by the team that mitigated it.
Learn more →How a loss runs, start to finish
The same team carries the work across both phases. That matters because the seam between them is where most property claims stall.
-
Mitigation
Emergency response
Call 24/7. You reach a person who can dispatch, at any hour.
-
Mitigation
Inspection and assessment
Photos, moisture maps, and readings before anything is recommended.
-
Mitigation
Mitigation and containment
Crews arrive to stop the loss getting larger. Containment and drying, with demolition only where readings call for it.
-
Recovery
Restoration and reconstruction
The same team rebuilds what came out, framing through finishes.
-
Recovery
Final walkthrough and closeout
The documentation handed over, and the building back in service.
Where required, independent third-party clearance testing is coordinated by us between mitigation and rebuild.
Why one contractor beats many.
Most property losses pass through several sets of hands: a mitigation vendor who dries the building and leaves, a contractor who arrives weeks later to rebuild from a scope they did not write, and often a third trade brought in for the parts neither of them covers. Every gap between them is where claims stall, scopes get disputed, and buildings sit half finished.
What you get instead
- One point of contact from the first call to the final walkthrough
- Reconstruction planned while mitigation is still running
- The crew that opened the wall accountable for closing it
- One scope, one set of documentation, no translation between vendors
- No second mobilization, and no second markup
What that changes
- Less downtime, because phases overlap instead of queueing
- Fewer disputes over what was removed and why
- Residents and tenants back to normal sooner
- A single invoice trail your owner or board can follow
Insurance documentation
A claim is evaluated on evidence. We record the loss to IICRC S500 standards from the first walkthrough and coordinate directly with the carrier's adjuster throughout.
- Photographs of the loss before anything is moved or extracted
- Moisture mapping and daily readings until dry standard is met
- Daily drying logs recorded as the work happens
- Itemized scope and estimate in the format carriers expect
- Direct coordination with the adjuster assigned to the claim
- Documentation handed over at closeout, whoever funds the work
We document the loss and coordinate with your carrier. We do not negotiate, settle, or represent you on the claim. That is licensed public adjuster work in New York.
Who funds the work
Carrier-funded
A covered loss, documented for the adjuster and rebuilt to pre-loss condition.
Owner or board funded
Work below deductible, or outside coverage. Same scope, same documentation, priced transparently.
Split
Common in multifamily, where a loss crosses a building policy and unit-owner policies. We scope per unit so each party sees their own.
Common questions
How quickly can you be on site?
We dispatch 24 hours a day, 7 days a week across the New York City metro. Call the line and you will reach a person, not a queue. We do not publish a guaranteed arrival window, because honest response time depends on where the property is and what is already running. We would rather tell you the real number when you call.
Do you handle both the mitigation and the rebuild?
Yes, and that is the point of how we are set up. Mitigation and reconstruction run through one company, so the crew that opened the wall is accountable for closing it. That removes the handoff between a drying vendor and a separate contractor, which is where most property claims lose time.
Do we have to have a claim for you to work?
No. A good share of the work we do is funded by owners, boards, or facility budgets rather than carriers, particularly where a loss sits below the deductible. The scope, the documentation, and the pricing work the same way either way.
Can you work in an occupied building?
Nearly all of our work is in occupied buildings. Containment, protected paths through common space, negative air where the category calls for it, and work hours that match the building's rules are standard rather than extras.
How do we get set up before an emergency?
Call the office and we will send certificates of insurance, licensing, and whatever vendor paperwork your building or management company requires. Doing it in advance is worth the hour, because the alternative is doing it at two in the morning while a building takes on water.
Fast, reliable restoration. Day or night.
24 hour emergency response across the New York City metro.
Call us: 917-909-4091