Dancon Services
A women-owned restoration contractor working on commercial and multifamily property across the New York City metro. One company from the emergency call through the finished rebuild.
Certification detail
- Certifying body
- New York State
- Certification
- Minority and Women-owned Business Enterprise (MWBE)
- Certified entity
- IBX Emergency, LLC, trading as Dancon Services
- Also held
- IICRC Certified Firm, Registration 239428
Women-owned, and certified by New York State
Dancon Services is owned and run by women. New York State has certified the company as a Minority and Women-owned Business Enterprise, which means the ownership has been examined and verified by the State rather than simply asserted by us.
- Work we perform counts toward MWBE utilization and supplier diversity goals
- Ownership verified by New York State, not self-declared
- MWBE certification and IICRC certification in the same firm, so meeting a diversity target costs you nothing in technical capability
- Certificate and supporting documents sent with the vendor package on request
One source. One dedicated team. Complete recovery.
Most property losses are handled by two companies: a mitigation vendor who dries the building and leaves, and a general contractor who arrives weeks later to rebuild from a scope they did not write. The gap between them is where claims stall, scopes get disputed, and buildings sit half finished.
How we are set up
- Emergency mitigation and reconstruction under one company
- Women-owned and independently operated. Not a franchise.
- Full-time restoration crews rather than assembled subcontractors
- Available 24 hours a day, 7 days a week
- Commercial and multifamily property only
- Documentation produced to insurance standards from day one
- One point of contact for owners, agents, boards, and adjusters
- Vendor paperwork completed in advance so we are approved before you need us
Credentials
- IICRC Certified Firm, Registration 239428
- NYS-certified Minority and Women-owned Business Enterprise
- Licensed, insured and bonded
- Certificates of insurance issued before mobilization
- Works with all insurance carriers
What it actually means for you.
Single-source is easy to claim and harder to explain. Here is what having one company across both phases changes in practice, and why the seam between mitigation and rebuild is worth removing.
Single contact One person runs it from the first call to the last
You are not managing multiple repair teams, chasing which vendor holds which part of the scope, or relaying information between a drying company and a builder who have never spoken. One point of contact carries the project, and answers for it.
Faster recovery The rebuild is planned while the drying is still running
When two companies split the work, reconstruction cannot start being scoped until mitigation finishes and hands over. When one company holds both, those phases overlap. The building comes back sooner, which for a commercial tenant is measured in trading days and for a resident in nights out of their home.
Quality workmanship The crew that opened the wall closes it
Nobody inherits a scope they did not write. The people who saw what the water reached, and decided what had to come out, are the same people who put it back. That removes the most common source of dispute on a property claim, which is one contractor questioning another's removals.
On time and on budget One scope, one schedule, one price
Two vendors mean two mobilizations, two markups, and two schedules that have to be reconciled by you. One contract means the estimate you approve is the work that happens, and where a claim is involved we work alongside the carrier's adjuster to return the property to its pre-loss condition.
Easier claims process One documentation trail, start to finish
The photographs taken on day one, the moisture readings taken through drying, and the itemized rebuild estimate all come from the same source and use the same terms. We document the loss and coordinate with your carrier's adjuster. We do not negotiate or settle the claim, which is licensed public adjuster work in New York.
What we do
- Water damage restoration
- Fire and smoke damage restoration
- Mold remediation
- Sewage backup cleanup
- Storm and ice damage restoration
- Reconstruction of everything the loss damaged
- Insurance documentation and carrier coordination
Restoration is the whole business. We are not a general contractor with a restoration arm, and we do not take planned construction work that has nothing to do with a loss.
How we work
Respond
Crews dispatch at any hour to stop the loss getting larger.
Document
Photographs, moisture maps, and daily logs recorded as the work happens.
Rebuild
The same company completes the repair it scoped and documented.
Common questions
What area do you cover?
The New York City metro area. We are set up for buildings within reach of a crew that can be on site quickly, because emergency response stops being useful past a certain travel time. If you are not sure whether your building is in range, call and ask rather than guessing.
What kind of property do you work on?
Commercial and multifamily buildings: apartment buildings, condominiums, co-ops, high-rise office and mixed-use towers, retail, distribution centers, and warehouses. Our crews, documentation, and insurance are built around buildings that have an owner, a managing agent, or a facility team responsible for them.
Are you a certified MWBE?
Yes. New York State has certified us as a Minority and Women-owned Business Enterprise. The certificate is held under our legal entity name, IBX Emergency, LLC, so search that name rather than Dancon Services when you verify us. If your project or ownership group carries MWBE utilization goals, work we perform counts toward them, and we will send the certificate with the rest of the vendor package.
Do you work with insurance carriers?
Yes, on most of what we do, and we are not tied to any carrier program or preferred vendor network. We record the loss to IICRC S500 standards from the first walkthrough, produce an itemized scope, and coordinate directly with the adjuster assigned to the claim, so the evidence arrives in the form they expect. What we do not do is negotiate or settle the claim on your behalf, or tell you what it will pay. In New York that is licensed public adjuster work, and a contractor offering it is a warning sign rather than a service. It is also worth saying that a good share of our work is funded by owners, boards, or facility budgets rather than carriers, usually where a loss sits below the deductible. The scope, the documentation, and the pricing work the same way either way.
Are you a franchise?
No. Dancon Services is an independent contractor working directly in the New York City metro. The crews on your building are our crews.
How do we get set up as a client before an emergency?
Call the office and we will send certificates of insurance, licensing, and whatever vendor paperwork your building or management company requires. Doing it in advance is worth the hour, because the alternative is doing it at two in the morning while a building takes on water.
Fast, reliable restoration. Day or night.
24 hour emergency response across the New York City metro.
Call us: 917-909-4091